What is smarter.ai?

Smarter.ai is a global marketplace for AI. 

But that isn’t all we are. 

We’re also…

  1. The largest community of commercial AI Creators - this means you have incredible people to collaborate with and learn from, all with the common goal to make the best, most lucrative AI solutions that solve real world business problems. 
  2. We are the only place on the planet where AI creators have the opportunity to make passive income. Instead of charging hourly, at Smarter.ai you charge by solution and you can re-sell the same solution an unlimited amount of times.
  3. Our vision is for Smarter.ai to be a place where you can learn, innovate, be a part of a community and have the opportunity to be your own boss.

What is your pricing model?

As a SaaS company, we offer a flexible pricing model designed to cater to various customer needs and requirements. Our pricing model typically includes multiple subscription plans, each offering different features and levels of service. Here are some key aspects of our pricing model:

  • Tiered Plans: We provide different subscription tiers, each tailored to meet the needs of various types of users. These tiers are designed to accommodate different levels of usage and offer varying feature sets.

  • Free Trial or Freemium: We offer a free trial or freemium version of our service, allowing potential customers to explore the platform's basic features before committing to a paid subscription.

  • Monthly and Annual Billing: You can choose to pay for your subscription on a monthly or annual basis. Annual billing often comes with discounts compared to monthly payments.

  • Scalability: Our pricing model allows you to scale your subscription up or down, depending on your changing needs. If your requirements evolve, you can easily switch to a different plan that suits you better.

  • Custom Enterprise Plans: For larger enterprises or businesses with unique needs, we offer custom enterprise plans tailored to their specific requirements. These plans may include additional features, priority support, and other tailored services.

  • Transparent Pricing: We strive to provide transparent pricing with no hidden fees or surprise charges. Our pricing page will clearly display the features and costs associated with each subscription tier.

  • Discounts and Promotions: From time to time, we may offer discounts, promotions, or special offers for new customers or during specific periods.

Our pricing model is designed to provide you with the flexibility to choose the plan that best aligns with your business goals and budget. We want to ensure that you get the most value from our SaaS platform while enjoying a seamless and satisfying experience.

For specific pricing details and to explore our different subscription plans, please visit our website's pricing page. If you have any questions or need assistance in selecting the right plan for your needs, our customer support team is available to guide you through the process.


How does billing work?

At our SaaS company, we aim to make the billing process simple and transparent for our valued customers. Here's how our billing works:

  1. Subscription Plans: We offer different subscription plans that cater to various needs and user requirements. Each plan comes with a specific set of features and resources, allowing you to choose the one that best suits your needs.

  2. Billing Cycle: Billing is typically done on a recurring basis, either monthly or annually, depending on the subscription plan you select. You can choose the billing frequency that aligns with your preferences.

  3. Payment Method: During the signup process, you will be asked to provide a valid payment method, such as a credit card or PayPal account. This payment method will be used for all subsequent billing cycles.

  4. Proration: If you upgrade or downgrade your subscription plan during a billing cycle, the charges will be prorated accordingly. Proration ensures that you are charged only for the period in which you used specific features or resources.

  5. Invoicing: For each billing cycle, you will receive an invoice detailing the charges for the upcoming period. Invoices are usually sent via email, and you can also access them in your account settings.

  6. Automatic Renewal: To ensure uninterrupted access to our services, your subscription will automatically renew at the end of each billing cycle unless you choose to cancel it.

  7. Billing Notifications: Before each renewal, we will send you a reminder and notification about the upcoming charge to keep you informed.

  8. Billing Updates: If there are any changes to your subscription plan or pricing, we will inform you well in advance and provide clear explanations.

  9. Proactive Support: Our customer support team is always available to assist you with any billing-related inquiries or concerns you may have. Whether you need help updating your payment method or understanding your invoice, we're here to help.

  10. Refunds (if applicable): Refunds are available in specific cases and within certain timeframes.

We value your trust in our services and are committed to maintaining transparent and reliable billing practices. Should you have any questions or need further assistance regarding billing or any other aspect of our service, please don't hesitate to reach out to our support team. We're here to ensure a smooth and positive experience with our SaaS platform.


What security measures do you have in place?

As a SaaS company, we take security very seriously, and we prioritize the protection of our customers' data and information. We have implemented a robust set of security measures to safeguard your data and maintain the integrity of our platform. Some of the key security measures we have in place include:

  • Data Encryption: We use industry-standard encryption protocols to protect data

  • Access Control: We employ strict access controls and role-based permissions 

  • Firewalls and Intrusion Detection: Our network is protected by firewalls and intrusion detection systems to prevent unauthorized access and potential attacks.

  • Regular Security Audits: We conduct regular security audits and assessments.

  • Data Backups and Disaster Recovery: Our data is regularly backed up to secure locations, and we have a comprehensive disaster recovery plan.

  • Secure Development Practices: We follow secure coding practices throughout our software development lifecycle.

  • Security Training and Awareness: Our employees receive regular security training to enhance their awareness of potential security threats and best practices.

  • Compliance and Certifications: We comply with relevant data protection and privacy regulations.

  • Audit Logs and Monitoring: We maintain detailed audit logs and continuously monitor our systems.

  • User Authentication: We employ strong user authentication mechanisms.

It is essential to us that our customers feel confident in the security of their data while using our platform. We continually update and enhance our security measures to stay ahead of emerging threats and maintain a safe and reliable service for our valued users. If you have any specific security-related questions or concerns, our support team is always available to address them.

How do I set up and integrate your product with my existing systems?

Setting up and integrating our SaaS product with your existing systems is a straightforward process, and we're here to guide you through every step. Here's how you can get started:

  1. Account Creation: The first step is to sign up for an account on our website. You can typically find a "Sign Up" or "Get Started" button that will lead you to the registration process. Fill in the required information, and you'll receive an email with your login credentials.

  2. Onboarding and Setup: Upon logging in, you'll be guided through the onboarding process, which may involve configuring basic settings, such as your account preferences and organization details.

  3. Explore Documentation: We provide detailed documentation and resources to help you get started. Access our knowledge base articles, video tutorials, and guides to familiarize yourself with our product's features and functionality.

  4. Integrate with Existing Systems: To integrate our SaaS product with your existing systems, look for the integration options within your account settings or dashboard. Depending on the product, we may offer API documentation or pre-built integrations with common third-party tools.

  5. API Integration (if applicable): If you prefer custom integrations or need to connect with proprietary systems, you can use our API (Application Programming Interface). Our API documentation will guide developers on how to interact with our platform programmatically.

  6. Support and Assistance: If you encounter any challenges during the setup or integration process, our customer support team is available to assist you. Reach out to us via email, live chat, or phone, and we'll be happy to provide guidance and solutions.

  7. Testing and Validation: Before going live with the integration, we recommend testing the setup in a controlled environment to ensure seamless data flow and functionality.

  8. Deployment and Launch: Once you've successfully set up and integrated our product with your existing systems, you're ready to launch and start utilizing its full potential.

  9. Ongoing Support: Our commitment to your success doesn't end after the initial setup. Our support team is available to assist you throughout your journey with our SaaS product, addressing any questions or concerns that may arise.

We understand that integration is a critical part of your experience with our SaaS product, and we strive to make the process as smooth as possible. Our goal is to help you leverage our platform's capabilities to streamline your workflows and enhance your business operations.

If you need specific assistance with setting up and integrating our product, please don't hesitate to reach out to our support team. We look forward to working with you and ensuring a successful integration with your existing systems.


Do you offer customer support?

Yes, as a SaaS company, we are committed to providing excellent customer support to our valued users. We understand the importance of prompt and reliable assistance when using our platform, and our dedicated support team is here to help you every step of the way.

Our customer support is available through various channels, including email, live chat, and possibly phone support, depending on our support offerings. Our support representatives are knowledgeable about our product and its features, and they are ready to address any questions, concerns, or technical issues you may encounter.

Whether you need help with onboarding, troubleshooting, or understanding specific features, our support team is just a message or call away. We aim to respond to support inquiries promptly and efficiently to ensure that you have a smooth and satisfying experience with our service.

In addition to direct support, we may also offer resources such as knowledge base articles, video tutorials, and FAQs to empower you with self-help options and answers to common questions.

Our commitment to customer support is one of the cornerstones of our company, and we continuously work to improve our support services to meet the needs of our valued users. Your success and satisfaction are essential to us, and we're here to support you throughout your journey with our SaaS platform.

How do I create an Experiment?

  1. Visit Smarter.ai - AI Marketplace

  2. Click on Login/Register on the top-right corner.

  3. When you are successfully registered and logged in it should direct you to the Studio’s Home Page.

  4. You can then click on Start an Experiment.



  5. You will then be directed to a page where you choose the type of experiment you want. Click on Create New. If you wish to create a custom experiment make sure to choose the “Full Pipeline Template”.

  6. You will then be asked to give the experiment a slug, a url-friendly id to the experiment. Fill that in and you just created your first experiment!

What frameworks are supported on Smarter.ai?

Currently the platform supports the following frameworks:

  • Tensorflow

  • Pytorch

  • Scikit-Learn

  • ONNX Runtime

  • Huggingface Transformers

Why would I work on something before I get paid (and may never get paid for that work) ?

Great question. Firstly, I would always check out our pages: What Customers Are Asking For & Best Practice For Smarter Success. This will ensure your solution is the most relevant it possibly can be to customer's needs and give you great insight into how to make sure you get paid for your solutions. Secondly, there are many benefits to posting solutions on Smarter.ai other than making money:

  1. Build your commercial reputation and use your Smarter.ai rating as a reference for yourself outside of the platform too.

  2.  When the Smarter.ai team sees you doing great work, even if the solution you create isn’t right for our customers we might select you to do a specific paid task for us. We’re always on the lookout for talent!

  3. Get feedback from other creators & the Smarter.ai team to help you learn and innovate in the most commercially viable way.

What is reputation?

Reputation is like your ID card on Smarter.ai, it proves who you are and what you are capable of. We take many things into consideration but calculating your reputation rating such as, community engagement, sales made and content contributions. 

How do I sign up for the beta programme?

We’re looking for smart and curious organisations that want to explore the possibilities of Smarter. Ideally, you’ll have a business problem or two, supported by data and a business analyst willing to grab the opportunity with both hands. Simply go to the 'register interest' link at the top of this page and submit the form. We’ll get back to successful organisations with an on-boarding pack.

How do I invest in your company?

We love meeting like minded investors, who appreciate the scale and inevitability of how we are going to change the way AI is built and delivered at scale. Most likely, institutional investors will deliver our next series of rounds, so if you represent a tech fund and are curious to know more, then please get in-touch at investor-relations@smarter.ai or call us directly.

As a customer what can I do on the platform?

  1. Search and buy state-of-the-art components built by world’s leading creators.
  2. Run your solutions live on platform and monitor its progress.
  3. Write and read blogs.
  4. Provide feedback and reviews on solutions you tried out.
  5. Have access to one of the largest communities of expert creators and other similar customers.

Do you offer a free trial?

Yes, as a SaaS company, we understand the importance of allowing potential customers to try out our service before making a commitment. That's why we are pleased to offer a free trial of our platform.

During the free trial period, you will have access to a subset of our features and functionalities, allowing you to explore and experience the value our SaaS product brings to your business. This trial period is designed to help you evaluate the platform's suitability for your specific needs and understand how it can enhance your workflow or operations.

The duration of the free trial may vary, but we typically offer a sufficient amount of time for you to get a meaningful experience with our service. Once the trial period expires, you will have the option to subscribe to one of our paid plans to continue using the full range of features and benefits.

We encourage you to take advantage of our free trial and see how our SaaS platform can help you achieve your goals and streamline your processes. If you have any questions or need assistance during the trial period, our support team is here to help you make the most of your experience.


Is there a refund policy?

Our refund policy offers a generous and hassle-free 30-day money-back guarantee from the date of purchase. This allows customers to thoroughly evaluate our service and ensures they are completely satisfied with their decision. If a customer encounters any issues or is unsatisfied with our product within the specified period, they can request a full refund, no questions asked. However, after the 30-day period, refunds may not be applicable. We believe in building trust with our customers and strive to make the refund process simple and efficient to uphold our commitment to exceptional customer service.

How is my data handled?

As a SaaS company, we understand the importance of data privacy and take the handling of your data very seriously. We follow strict data handling practices to ensure the confidentiality, integrity, and availability of your information. Here's how we handle your data:

  • Data Encryption: We use industry-standard encryption protocols to protect your data.

  • Access Control: Your data is accessible only to authorized personnel who require access.

  • Data Minimization: We only collect and store the data necessary to deliver our services.

  • Data Hosting and Storage: Your data is hosted on secure servers that meet industry standards.

  • Third-Party Service Providers: We ensure that these providers meet our security and privacy standards.

  • Data Transfer: We use secure and encrypted channels to safeguard the data during transit.

  • Data Breach Response: In the unlikely event of a data breach, we have a well-defined incident response plan

  • Data Privacy Compliance: We comply with applicable data protection and privacy regulations

  • User Control and Consent: We respect your rights and provide you with control over your data

Our commitment to data privacy and security is central to our operations as a SaaS company. We work diligently to maintain a high level of data protection, transparency, and accountability, ensuring that your data is handled with the utmost care throughout your experience with our platform. If you have any specific questions or concerns about how your data is handled, please don't hesitate to reach out to our support team.


Do you offer training or onboarding assistance?

Absolutely! As a SaaS company, we recognize the importance of providing our customers with a smooth and successful onboarding experience. We offer training and onboarding assistance to help you get up and running with our platform quickly and effectively.

Our onboarding process typically includes:

  1. Guided Setup: We provide step-by-step guidance and interactive tutorials to help you set up your account and configure the platform to match your specific requirements.

  2. Personalized Onboarding Sessions: Depending on your needs, we offer personalized onboarding sessions with our experts. These sessions are tailored to your business objectives, allowing you to fully understand how to utilize our SaaS platform to its fullest potential.

  3. Documentation and Resources: We offer comprehensive documentation, knowledge base articles, and video tutorials that cover various features and use cases of our platform. These resources are available for self-paced learning and reference.

  4. Dedicated Support: Our customer support team is always available to assist you during the onboarding process. Whether you have questions, encounter challenges, or need clarification, we're here to help.

  5. Best Practices and Tips: We share best practices and tips to help you optimize your workflow and make the most out of our SaaS solution.

Our goal is to empower you with the knowledge and confidence to use our platform effectively and achieve your business objectives. We believe that a successful onboarding experience sets the foundation for a long-term and fruitful partnership.

If you have any specific training or onboarding requirements, feel free to let us know. We're committed to ensuring that you have a positive and productive experience with our SaaS platform from day one.


Is Smarter.ai like Github/Kaggle/Upwork?

We have aspects from all of these platforms and some features that are totally original to Smarter.ai. If you check out the table below you should be able to see at a glance how we compare.




Collaborate with other creators





Learn (free courses)





Access data sets; software; tools etc





Make money





Competitions / Practice










No set-up





Free GPUs





Repository of data





Secure code as you write it (automatically tells you there is something wrong before you upload it)





Create and scale teams





Jupiter notebook environment





Repository of code





Proof of commercial experience





Online commercial profile





Code visualisation abilities





How can I add components to my Experiment?

  • After creating an experiment, you can start editing it by going to BuildOverview.

  • You can then start dragging and dropping components from the palette on the right.

  • When you are done don’t forget to click Save!

What if the framework I use isn’t supported on Smarter.ai?

We are constantly adding new features and capabilities within Smarter.ai, so if your framework isn’t supported right now, please let us know by emailing us on help@smarter.ai and we will add it as soon as we can. 

What if I don't have enough customer experience to understand what I should build ?

That’s ok, if you’re coming from an academic background or just haven’t been working with AI in a commercial capacity yet, don’t worry. We’ve got a great blog here about What Customers Are Asking For that should point in the right direction. If you’re still stuck after reading that, reach out and book a one-on-one meeting with a team member and we’ll help you with tips on how to get started! Book in a meeting here:

Why is it important?

Reputation is important at Smarter.ai as it increases your visibility to both customers and other creators, ensuring higher sales and engagement from the community. Your Smarter.ai reputation can also be transferred as a reference for your CV/Resume outside of the Smarter.ai ecosystem, proving that you are a commercially focused AI creator. 

How do I register?

You can either go straight here Smarter.ai - AI Marketplace or to our homepage, Smarter.ai - AI Marketplace and in the top right hand corner it will say Login/Register, click that.

Put in your email and create a password to get started. This will take you through a few steps and viola-you’ll be set up with a profile! We recommend adding as much detail as possible to your profile to help you stand out to customers and other creators. See you inside :slight_smile:

What features are included in each plan?

As a SaaS company, we offer different subscription plans, each with a distinct set of features to cater to various customer needs and requirements. The specific features included in each plan may vary, but here's an overview of how we structure our plans:

Basic Plan:

  • This plan is designed for individuals or small teams looking for essential functionality.

  • It typically includes core features, such as basic reporting and analytics, standard integrations, and email support.

  • The Basic Plan may have limitations on the number of users and data storage.

Standard Plan:

  • The Standard Plan is ideal for growing businesses or medium-sized teams.

  • In addition to all the features in the Basic Plan, it often includes more advanced reporting and analytics, expanded integration options, and priority email support.

  • The Standard Plan may offer increased user limits and higher data storage allowances.

Pro/Advanced Plan:

  • Our Pro or Advanced Plan caters to larger enterprises or businesses with more complex needs.

  • It includes all the features from the Basic and Standard Plans and may introduce more sophisticated functionality, such as advanced automation, custom reporting, and dedicated account management.

  • The Pro/Advanced Plan usually offers higher user limits, increased data storage, and additional customization options.

Enterprise Plan:

  • Our Enterprise Plan is a custom-tailored solution for organizations with unique and extensive requirements.

  • It includes all the features available in the lower-tier plans and may offer exclusive features, custom integrations, and enhanced security measures.

  • The Enterprise Plan typically includes personalized support, service level agreements (SLAs), and dedicated customer success management.

Please note that the availability of specific features and their level of functionality may vary depending on the nature of our SaaS product. Additionally, the details of each plan, including features, pricing, and limitations, will be clearly outlined on our website's pricing page or through direct communication with our sales team.

We understand that each customer's needs are different, and our tiered plans are designed to offer flexibility and scalability, ensuring that you can choose the plan that best aligns with your business objectives and budget. If you have specific questions about the features included in each plan or need assistance in selecting the right plan for your needs, our customer support and sales teams are here to help.


Can I upgrade or downgrade my plan at any time??

Absolutely! As a SaaS company, we value flexibility and want to ensure that our customers have the best experience with our service. You can upgrade or downgrade your plan at any time to meet your evolving needs. Whether you find that you need more features and resources or wish to scale down your usage, we've got you covered. 

Upgrading or downgrading your plan is a straightforward process, and our customer support team is always available to assist you with any questions or concerns you may have during the transition. We strive to provide a seamless and user-friendly experience, empowering you to customize your subscription as your requirements change.

What is the uptime and reliability of your service?

As a SaaS company, we strive to provide our customers with a highly reliable and available service. Our goal is to ensure that our platform is accessible and operational at all times, minimizing any potential disruptions.

While we aim for 100% uptime, it's essential to acknowledge that no system is entirely immune to occasional issues. Factors such as maintenance, updates, and unforeseen events could impact our service's availability. However, we have implemented various measures to maintain a high level of uptime and reliability:

  • Redundant Infrastructure

  • Load Balancing

  • Monitoring and Alerts

  • Scheduled Maintenance

  • Disaster Recovery Plan

  • Service Level Agreement (SLA)

  • Transparent Communication

While we cannot guarantee absolute uptime, our team is dedicated to continuously monitoring, optimizing, and improving our service's performance to provide you with a seamless and reliable user experience. We understand the importance of a stable platform for your business, and we are committed to maintaining high standards of uptime and reliability. If you have any specific questions about our uptime and reliability measures, please feel free to reach out to our support team.


How do I make money?

  1. To make money on Smarter.ai you need to post solutions to our appstore. Before you post, you should try and hit as many of the criteria on our Best Practice Guide. Then when a customer comes to Smarter.ai looking for a solution they are likely to choose yours!
  2. You can make money by participating in one of our challenges and/or hackathons where we have prizes ranging from $500-$2,000
  3. We also have request that come directly from clients, we will email you directly about these or post them on our RFP page 

What is the “Studio” ?

In essence, the Studio is where creators can build algorithms, models and visualisations and sell them as solutions. and customers can buy and run them live on production.

How to run an experiment?

  • After creating and building an experiment, you can try it out by going to UseOverview.



  • You can then start it by clicking on Start.

  • You will then get to monitor the experiment’s status and have access to its logs and any visualisations if added to the experiments here.

What languages can I use?

Currently the platform supports the following languages:

  • Python
  • NodeJS

How do I know what customers want ?

We have a list of the most common requests from customers on our blog here: What Customers Are Asking For. We also regularly get specific requests from customers, we post these requests on our RFP page, so you’ll always be kept in the know for what our customers want! 

How do I improve my reputation ?

There are loads of ways you can improve your reputation! We recommend starting by checking out your Ranking page, this can be found once you’ve logged in, in the drop down menu called Home in the top bar.


Click here to see your ranking, the leaderboard and what badges you still have available to earn.


Scroll down and check out all the badges on the left hand side, achieve them and become a Grand Master of Smarter.ai.

Some of the things you can do to improve your reputation right away include:

  • Posting a blog

  • Starting an experiment

  • Posting a solution

  • Sharing Smarter.ai on your social media

  • Referring a friend to join Smarter.ai

  • Comment on other creators' posts

  • Sell something

How do I login?

To login simply go to our homepage Smarter.ai - AI Marketplace and in the top right hand corner it will say Login/Register, click that.

Then a box will pop up, just type in your email and password then you’ll be taken straight to your profile inside Smarter. 

Is there a limit to the number of users or data I can have on my account?

As a SaaS company, we want to provide our customers with flexibility while ensuring the best experience for all users. 

The number of users you can have on your account varies depending on the plan you select. Some plans have a set limit on the number of users, while others offer the option to add more users as your team grows.

Similarly, the data storage limit may also vary based on the subscription plan. Higher-tier plans come with more generous data storage allocations to accommodate increased usage and data requirements.

If you find that you are approaching or exceeding your account's user or data limits, we offer the flexibility to upgrade your subscription plan to a higher tier that suits your needs better. Upgrading allows you to unlock additional features, resources, and storage capacity to support your growing business requirements.

Our goal is to support your business's growth while ensuring a reliable and optimal user experience for all our customers. If you have specific questions about the user or data limits associated with our subscription plans, our customer support team is here to assist you. Feel free to reach out to us, and we'll be happy to help you find the right solution for your needs.

How can I refer a friend to the platform?

You are not alone! Most users of Smarter will be novices in the dark art of putting AI to work on business problems. Simply login, go to the experiment area and create an experiment (or as many as you like). Our site will have all the on-boarding, training and support you need to build industrial quality AI, with no coding, algorithms or mathematical modelling in sight.

As a creator what can I do on the platform?

  1. Build your own components such as datasets, data wrangling methods, algorithms, machine learning models and visualisations.

  2. Drag and drop components created by you or others and try them out.

  3. Sell your own components and monitor their progress.

  4. Earn badges and build up your reputation.

  5. Share your work and progress with the outside world and build up your profile and reputation.

  6. Write and read blogs.  

Can I delete an experiment I previously created?

Yes, all you need to do is navigate to the experiment you wish to delete, and from the Experiment’s Home Page, go to ProjectAdvanced.

  • Click on Git RepoDelete and finally click OK to confirm.


What if the coding language I use isn’t supported?

We plan on expanding the coding language support so If your preferred coding language is not listed let us know by emailing help@smarter.ai and we will include it on platform as soon as possible.

What kind of solutions have other creators made?

Some of the most on-demand solutions are Churn prediction, Lifetime Value Forecasting and Recommendation Systems among many others. And creators have created all kinds of solutions from Covid-19 classification models, Amazon Keywords optimiser to Customer segmentation.

How can I be considered a ‘great Creator’; what metrics will I be judged on?

To be a top earning, high flying, customer savvy, Smarter creator you should:

  • Regularly create and work on experiments.

  • Post lots of good quality solutions onto the appStore.

  • Be an active part of the Smarter community, this means referring friends; sharing us on social media; commenting & giving feedback on solutions; and blogging.

  • Compete in our Hackathons & Challenges.

  • Keep up to date on what our customers want and what’s happening in the AI space by reading our blogs and following us on social media.

  • Take as many courses as you can on Smarter Academy :slight_smile:

Is Smarter.ai like xxxx?

We have aspects from a number of platforms and some features that are totally original to Smarter.ai. If you check out the table below you should be able to see at a glance how we compare.

How do I cancel my subscription?

We understand that circumstances may change, and if you wish to cancel your subscription, we've made the process simple and straightforward. To cancel your subscription, please follow these steps:

  1. Log in to Your Account: Access your account using your login credentials on our website or the designated login portal.

  2. Navigate to Settings: Once logged in, go to your account settings or subscription management section. This is where you can manage your subscription details.

  3. Locate the "Cancel Subscription" Option: Look for the "Cancel Subscription" or "Unsubscribe" option within your subscription settings.

  4. Cancellation Confirmation: When you click on the cancellation option, you may be prompted to confirm your decision. Please read any messages or instructions carefully before confirming.

  5. Provide Feedback (Optional): Some platforms may request feedback or ask you to provide a reason for canceling your subscription. This information can help us improve our services.

  6. Cancellation Completion: After confirming the cancellation, your subscription will be terminated according to the terms of our cancellation policy.

Please note that if your subscription has a specific billing cycle (e.g., monthly or annually), your access to the service will continue until the end of the current billing period. You will still have access to the platform and its features during this time.

If you encounter any issues or have questions during the cancellation process, our customer support team is available to assist you. You can reach out to them via email, live chat, or phone to ensure a smooth and satisfactory experience.

We value your feedback and are here to assist you in any way we can. Thank you for being a part of our platform, and we hope you had a positive experience during your subscription with us.

Can I upload my code on platform?

  • Of course! First you need to create an Experiment of the type of your choosing, and when you get to the Experiment’s Home Page, you can navigate to BuildOverview. This is where you can drag/drop the components you like! For uploading python code for instance, you select Python Code Template under PaletteBlank: Starter Templates.

  • Then to upload/write/edit code, you can just double-click on the newly added component, and navigate to Python.

    • To edit the existing code just click on main.py.

    • To create a new empty file click on new.

    • And to upload a code file from your device just use the Upload Wizard on the bottom left.



Is it enough to create the model, should I have training?

How much should I sell my creation for?

The cost is up to the creator but we can recommend what we think is most suitable. The cost of a solution depends on multiple factors:

  1. The reusability of the solution
  2. Demand (are many customers asking for churn?)
  3. Where are you reputation wise on the platform (new creator vs a grand master)
  4. The amount of hours put into building it
  5. The complexity of the solution

Can anyone comment and review my Solutions?

Sure, once you've uploaded your code and data into an experiment and got it running, just email us at help@smarter.ai annd we'll take a look

How can I delete my profile?

We’ll be sorry to see you go but if you definitely want to delete your profile just send an email to help@smarter.ai, make sure you include the email address that is associated with your account. We’ll delete it for you right away!

What’s an Experiment?

An experiment is where you try out combining different building blocks to come up with a solution to a specific problem before setting it up as a live-on-production solution. 

Can I setup my code running environment/Can I run my code on platform?

  • Yes. You just need to configure the environment settings. You can do that by dragging and dropping Python under PaletteContainer: Environment. And then make sure you move the Python Code Component inside the container’s Scope as shown below.

  • To setup the environment’s configuration just double-click on the container and choose the programming language’s version and framework of your choosing.

What dataset formats supported on Smarter.ai?

Currently the platform supports the following dataset formats:

  • CSV files

Again we're constantly adding new formats, so just email us if you wnt another format not listed

How long does it typically take to sell a solution?

How can I refer a friend to the platform?

Login and make sure you are Home - you can click on home in the top bar to be sure you’re in the right place.

You’ll see a button under the Welcome message on the left hand side of the screen that says ‘Refer a Friend’, click there.

Once you’ve clicked ‘Refer a friend' you’ll be taken to a new page where you’ll be shown your unique URL. Share this with any friends you think would make great additions to the Smarter.ai community. You can invite as many friends as you want and earn money and improve your reputation every time you do.

What are different use cases for creating an Experiment?

Maybe you have some data you want to run analytics on. Maybe you found an algorithm of interest that you want to try out. Or maybe you want to design a full machine learning pipeline.

You can do that by simply clicking on ‘Start an Experiment’.

In an experiment you will find all the components available to you (bought or available for free) to choose from and try out. 

How do I upload data into the Smarter.ai platform?

  • First you need to create an Experiment of the type of your choosing, and when you get to the Experiment’s Home Page, you can navigate to BuildOverview. This is where you can drag/drop the components you like! For uploading single file dataset, you select Single File Data Template under PaletteBlank: Starter Templates.



  • To upload the actual data just double-click on the newly added component and upload the data from your device using the Data File Upload wizard.


Can I build a classification or regression algorithms and train them on platform?

Sure, just make sure that the language and frameworks you need are currently supported by the platform.

How and when do I get paid?

What’s a Solution?

Simply put, Solutions are what creators sell and users, either creators or customers, buy. It can range from datasets, algorithms, models, visualisations, all the way to full machine learning pipelines.

If I upload data or code into an experiment, will anyone else have access to it?

No, currently anything uploaded in an experiment is accessible only by you. A feature allowing experiment sharing between users will be added in the near feature, but it will always be up to you if you share source code or not

Can I run a deep ML model on Smarter.ai?

Sure, just make sure to check the languages and frameworks the platform currently supports.

How can I delete my profile?

We’ll be sorry to see you go but if you definitely want to delete your profile just send an email to help@smarter.ai, make sure you include the email address that is associated with your account. We’ll delete it for you right away!

How can I refer a friend to the platform?

Login and make sure you are Home - you can click on home in the top bar to be sure you’re in the right place.


You’ll see a button under the Welcome message on the left hand side of the screen that says ‘Refer a Friend’, click there.


Once you’ve clicked ‘Refer a friend' you’ll be taken to a new page where you’ll be shown your unique URL. Share this with any friends you think would make great additions to the Smarter.ai community. You can invite as many friends as you want and earn money and improve your reputation every time you do.


Can I send my model to your team for review/feedback?

Yes of course, we’re always interested in checking out your creations and we have a team of brilliant data scientists and machine learning engineers on our side who would love to comment and give advice on whatever you’re working on. Just send the experiment slug and your questions on over to review@smarter.ai and we’ll get back to you ASAP. 

Is there an API available for integrations?

Yes, we offer an API (Application Programming Interface) to facilitate integrations with our SaaS platform. Our API allows developers and third-party applications to interact with our system, enabling seamless data exchange and integration with other tools and services.

By providing an API, we aim to offer our customers the flexibility to customize and extend the functionality of our platform to suit their unique needs. With API access, you can integrate our SaaS solution with your existing software ecosystem, automate workflows, and enhance productivity.

The API documentation, along with code examples and endpoints, is available to developers to ensure a smooth integration process. We understand the importance of seamless integrations for your business, and our API is designed to be secure, reliable, and easy to use.

If you have specific integration requirements or questions about our API, our support and developer teams are here to assist you. We look forward to helping you leverage the full potential of our SaaS platform through our API capabilities.