Sentiment Analysis

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Discover how to use Sentiment for optimal customer experiences and operational efficiency.
This solution is a Sentiment analysis tool that allows you to analyze every moment of every interaction with users and identify behaviors that drive perfect online experiences, helping you to quickly measure and track what people are saying about your company, brand, product, or service enabling you to streamline your online presence tracking efforts.


How to use

This sentiment solution can be used in 3 different ways:

  1. Enter text directy in the studio and get the results
  2. Upload a CSV file with 1 column of text to analyse - see the summary results or download the full results file in the studio
  3. Use this solution as a component in your own workflow - with other solutions in the platform. Analyse social sentiment - by feeding twitter into this soltuion, monitor online chat by integrating your chat client, or get real time analysis of your trust pilot feedback


Who this resource is for

This project is aimed at Marketing Data Analysts. Marketing Data Analysts collect, collate, analyse and present meaningful data on all marketing activities, in order to drive return on investment, and shape future marketing strategy. They gather data on consumer demographics, preferences, needs, and buying habits.
a year ago
Skill Level
Aimed at Beginners


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